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Eastlink Modems

Depending on where you live and when you first had Eastlink Internet installed, you will have one of the following Eastlink modems displayed below.

If you have Eastlink WiFi enabled on your modem, look for the WiFi symbol, which appears as a dot with curved lines radiating from it, to check verify your WiFi network is active. Please contact us by calling 1-888-345-1111 or click the online chat button for further assistance.

 

Arris DG 1670A WiFi modem (front and back)

Number

Description

1

WPS Button / LED
Begins associating the modem with a wireless device. Note: Wireless Protected Setup (WPS) is disabled by default.

2

Power
Indicates the modem is connected to a power source.

3

US/DS
Indicates upstream/downstream connectivity.

4

Online
Indicates internet data transmission status.

5

2.4 GHz
Solid blue: 2.4 GHz WiFi network active.

6

5 GHz
Solid blue: 5 GHz WiFi network active.

7

MoCA
When indicator showing, MoCA network is in use.

 

Number

Description

1

Reset Button
Returns modem to default setting (custom configurations are removed and restarts the cable modem). Use a non-metallic object to press this button.

2

USB
USB host connector (Disabled)

3

Ethernet (1 - 4)
Connectors for use with wired computer Internet connection.

4

Cable
Connector for use with Coaxial cable cord.

5

Power
Connectors for the power cord.

 

 

Motorola SBG6580 WiFi modem (front and back)

Number

If the icon is...

Then the modem is...

1

solid green

Modem has power

2

solid green/blue
flashing green/blue

Receiving properly
Not receiving properly

3

solid green/blue
flashing green/blue

Sending properly
Not sending properly

4

solid green
flashing green

Locked on to network
Scanning for network

5

solid or flashing

WiFi is working

6

WPS button

Disabled  by default

 

Number

Description

1

Ethernet
Green LED is ON. Indicates a data connection is made.

2

USB*
For Windows computers only - DO NOT use the USB port to connect a MAC or a Linux Computer. If connected with Ethernet cable, you do not need to connect with USB. Ethernet is the preferred method of connectivity

3

Reset
Returns modem to default settings (custom configurations are removed and restarts the cable modem)

4

Cable
Coaxial cable connector

5

Power
Power cord connector (+12DC)

* The USB port is not included on all SBG6580’s.

 

 

Arris WBM760 Non-WiFi Modem (front and back)

Number

Indicators

1

Indicates the modem is connected to a power source. 

2

DS: Indicates receiving information from Eastlink. The DS light may be yellow or green. Flashing indicates the modem has not found a channel to receive information yet.

3

US: Indicates sending signal to Eastlink. The US light may be yellow or green. Flashing indicates the modem has not found a channel to send information yet.

4

Online: Indicates modem is connected to Eastlink. Flashing indicates the modem is scanning for a network connection.

5

Link: The link light may be yellow or green. A flashing or solid light indicates that the modem is actively passing traffic to and from your home connection.

Number

Indicators

1

Reset Button: Resets the cable modem to factory defaults. Use a pointed non-metallic object, such as a toothpick, to press this button.

2

Ethernet Connector: For use with a computer or home network connection. Ethernet is the preferred method of connectivity for Eastlink modems.

3

USB Connector: For use with a computer USB connection.

4

Cable: Connector for the coaxial cable.

5

Power: Connector for the power cord.

 

Motorola SB5100/SB5101 Non-WiFi Modem

 


Online


Offline


Offline


Offline


Standby

NOTE: If your modem is in Standby, press the Standby button on top to return the modem to an online state.

ALSO NOTE: The Standby button and light do not exist on the newest models of SB5101 modems.