Learn how to pay a bill, set up pre-authorized payments or manage your account using the Eastlink app.
Don't forget to register your services in My Account to get access to more convenient options for managing your accounts online!
Find out how to set up a convenient pre-authorized payments.
Choose from a variety of options to pay your bill at the financial institution of your choice.
Find out how you can send a payment by mail or use your credit card securely over the phone.
Use My Account to make a payment or set up convenient pre-authorized payments. Here's how:
Use your Eastlink Wireless app to make a payment or set up pre-authorized payments. Here's how:
Your account is automatically paid in full once per month on the due date. Pre-authorized customers will only receive a statement if your rate changes.
Most financial institutions offer online and telephone bill payment options to pay your Eastlink bill. The following options may be presented when attempting to add Eastlink via Online Banking:
Please note that a service fee for payment may apply. If you need assistance, contact your bank directly to set up an online or telephone banking payment of your Eastlink account.
Credit Card Payment
Pay by Mail
You can mail in your payment, or Click Here to complete the Pre-Authorized Payment Form for your Bank Account withdrawls. Please mail to the address included on your invoice. Remember to include your payment stub or include the Eastlink account number in the memo on the cheque.
To discuss any of our payment options, please contact one of our Customer Service Representatives in your area.
If you’ve made an incorrect payment via Online or Telephone banking and require a refund:
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
For assistance with purchasing or upgrading your products and services, or to make changes to your account.
For technical support assistance with your products and services.
For assistance or questions about your billing and / or statement.
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