Prior to returning your Eastlink rental equipment, please make sure you have contacted Eastlink by online chat or phone at 1-888-345-1111 to ensure that all applicable monthly charges have been removed from your account.
Equipment charges may be applied to your bill at the time of disconnection, however those charges will be credited back to you once the equipment has been returned.
Here are instructions for how to return our equipment. It’s easy and we pay the shipping/postage cost.
Not finding what you're looking for? Our support pages have lots of great information to help you get the most out of your Eastlink services.
Chat is available Monday - Friday from 8am to 9pm and Saturday from 9am to 5pm.
Locate your nearest Eastlink Store.
Our Canadian based customer service team is ready to help you.
Our Chat Support Hours: Monday to Friday: 8 AM to 9 PM, Saturday: 9 AM to 5 PM, Sunday (Tech Support only): 9AM to 5PM. Holiday Hours may differ. For frequently asked questions, find the answers in Eastlink Support.
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