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How do I use my Eastlink Internet Security Services

A subscription to Eastlink Internet Security Services helps protect against viruses, spyware and other threats for up to 10 PC or MAC computers, tablets and smartphones.

The following information covers the basics on how to open and how to use the Eastlink Internet Security Services software.

 
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Click here to expand contentClick here to collapse content  How do I open the software program on my PC?
  • There are two ways to open the software:
  • From the Windows system tray: 
    • Double-click the Eastlink icon, the software always opens in the Home tab.
  • From the Windows Start menu:
    • Choose > Eastlink Internet Security Services > Open Eastlink Internet Security Services.
Click here to expand contentClick here to collapse content  How do I open the software program on my MAC?
  • There are two ways to open the software:
  • From the MAC system tray: 
    • Click the Eastlink icon and choose Open Internet Security Services
  • From the Go menu:
    • Choose > Application > Eastlink Internet Security Services (Double Click) > Internet Security Services (Double Click). 
Click here to expand contentClick here to collapse content  What is the Status section (PC)?
  • The Status section provides you access to:
    • Current state of protection
    • Last successful update
    • Provides access to running a virus scan
  • Included Settings:
    • Virus Protection – Real time scanning removes harmful files from your computer or puts them to quarantine
    • DeepGuard – Makes sure that you use only safe applications.  The safety of an application is verified from the trusted cloud service
    • Firewall – Allows only safe internet connections and blocks intruders from accessing your computer
    • Spam Filtering – Spam and Phishing filtering, blocks mass advertisements and deceitful emails
    • Manual Scanning – you can optimize how the manual scanning scans your computer for viruses and other harmful applications
    • Scheduled Scanning – scans and removes viruses and other harmful applications from your computer at the specified times
    • Database Updates – the protection of your computer is updated automatically.  This shows the latest update times and versions
Click here to expand contentClick here to collapse content  What is the Status section (MAC)?
  • The Status section provides you access to:
    • Current state of protection
    • Last successful update check
    • Subscription status
    • Provides access to running a virus scan
    • Preferences
Click here to expand contentClick here to collapse content  What is the Tools section (PC)?
  • The Tools section provides you access to:
    • Check for updates
    • Recent events log
    • Turn on/off all security features
  • Included Settings:
    • Virus scan options – Full Computer Scan, Clean up tool, change scan settings and open last scan report
    • Application permissions – See applications that DeepGuard is monitoring
    • Quarantine – Safe repository for files that may be harmful.  A quarantine file can be restored, or deleted
    • Windows firewall settings – Help prevent hackers or malicious software from gaining access to your PC/Laptop through the internet or a network
    • Check for updates – Usually, you do not have to check for updates manually over the internet because updates are installed automatically, several times a day
    • Recent events – Here you can see various events for the installed products
    • Turn off all security features – This will disable all Eastlink Internet Security Services features
Click here to expand contentClick here to collapse content  What is the Tools section (MAC)?
  • The Tools section provides you access to:
    • Virus and spyware scan
    • Check for updates
    • Choose what to scan
    • Preferences
    • Infection Report
    • Disable/Enable firewall
    • Block/Unblock All Traffic
Click here to expand contentClick here to collapse content  What is the Statistics section?
  • The Statistics section provides you access to:
    • Display virus and spyware scanning results
    • Display application statistics