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Change Network Name & Password - Arris DG 2470/3270

 

IMPORTANT NOTE:

If you need to change your WiFi Network Name and/or Password and you also have Home Security / Smart Home Services with Eastlink that includes cameras, please call 1-888-345-1111 for assistance.
 

Tips for choosing a Wi-Fi password:

  • Choose a password that only you will remember
  • Be careful about sharing your password
  • Adding characters or numbers that you will remember will make your password difficult to guess

Before you get started…

  • It is important to note that if you have security equipment, cameras or Wi-Fi TV, some devices may need to be configured with the new network name and password before you make the change.
  • You must be connected to your home network in order to make changes to your network name and password settings.

 

           



Not Your Modem - Click Here

 

                

   

 

   

   To access the settings of your WiFi modem:

  • Open a web browser (Internet Explorer, Firefox, Safari, Chrome, etc.)
  • In the address bar, type: 192.168.0.1 [Then press the Enter Key]
  • Enter Username*: admin
  • Enter Password*: password
  • Click Login
  • To Change Your Password (Pre-Shared Key):
    • Under both the WiFi 2.4 GHz and the WiFi 5.0 GHz sections, change the Pre-Shared Key to the password you would like to use to connect to your WiFi network.
  • To Change Your WiFI Network Name (SSID):
    • Under both the WiFi 2.4 GHz and the WiFi 5.0 GHz sections, change the WiFi Network Name** (SSID) to the name you would like to use for your home network.               
    • We recommend you add 2.4 and 5.0 respectively to the end of each network name for ease of identification.
  • Click Apply to save your changes.
  • Ensure WiFi is enabled on your WiFi device(s) and then connect to the network with the name and password created in the previous steps.

*If the above username and password fail, please contact us by calling 1-888-345-1111 or click the online chat button for further assistance.

**Note: This network name is visible to all WiFi devices within WiFi range of your cable modem.