Setting Up Your Motorola Smartphone

How do I...

Turn WiFi on or off

1. Tap the Settings app
2. Tap Network and Internet
3. Tap Internet
4. Tap the switch next to Wi-Fi to turn it on or off

Turn mobile data on or off

Using mobile data while roaming may result in additional charges.

1. Tap the Settings app
2. Tap Network and Internet
3. Tap Mobile Network
3. Tap the switch next to Mobile Data to turn it on or off

Turn airplane mode on or off

1. Swipe up to view Apps
2. Tap Settings
3. Tap Network & Internet
4. Touch the Airplane Mode slider to turn on/off

Update software

1. Connect the device to a Wi-Fi network if you do not wish to use mobile data (recommended)
2. Tap the Settings app
3. Scroll down and tap System Updates
4. Tap Check for updates and follow the device’s instructions if an update is available

Set up my voicemail

1. Open your device's phone application
2. Dial your phone number
3. Follow the instructions given by the recording

It is important for you to ensure that the privacy of your voicemail is always protected. The best way to do this is to turn your password on at all times. It’s easy to do. The next time you check your voicemail, press option 2 for personal options, then press 2 to change your password. Once you’ve selected a password that is memorable for you but hard for others to guess, press option 5 to turn your password on.

Set up visual voicemail

Note: Android Visual Voicemail is no longer available. If you already subscribe to Android Visual Voicemail you will continue to have the service.

Activate call waiting

1. Open your device's phone application
2. Dial *43# and select send
3. Your device should notify you that Call Waiting is activated

Create a hotspot

What is a hotspot? A hotspot allows you to turn your phone into a personal source for other devices to utilize your data service. Please note using a hotspot can deplete your data plan and battery quickly.

1. Settings > Network and internet > Hotspot and Tethering > Wi-Fi hotspot > Toggle the on switch at the top
2. Tap Hotspot password and make note of the Wi-Fi password that presents
3. Search for available Wi-Fi networks on the device you are looking to connect to the internet, find your device in the available networks and enter the Wi-Fi password on your phone's hotspot screen
4. When you are done with the hotspot, access the settings again in your phone and toggle the Wi-Fi hotspot switch off

Enter Eastlink's APN settings

Click here for our guide.