Setting Up Your LG or Alcatel Mobile Phone

1. Tap the Settings app
2. Tap Network & Internet
3. Tap Mobile network
4. Tap Advanced
5. Tap the switch next to Select automatically to turn it on

1. Tap the Settings app
2. Tap the Network tab
3. Tap Mobile networks
4. Tap Network operators
5. Tap Select automatically

1. Swipe up to view Apps
2. Tap Settings
3. Tap Network & Internet
4. Touch the Airplane Mode slider to turn on/off

1. Tap the Settings app
2. Tap the Network tab
3. Tap Mobile networks
4. Tap Network operators
5. Tap Select automatically

1. Open your device's phone application
2. Dial your phone number
3. Follow the instructions given by the recording

It is important for you to ensure that the privacy of your voicemail is always protected. The best way to do this is to turn your password on at all times. It’s easy to do. The next time you check your voicemail, press option 2 for personal options, then press 2 to change your password. Once you’ve selected a password that is memorable for you but hard for others to guess, press option 5 to turn your password on.

Note: Android Visual Voicemail is no longer available. If you already subscribe to Android Visual Voicemail you will continue to have the service.

1. Open your device's phone application
2. Dial *43# and select send
3. Your device should notify you that Call Waiting is activated

For the best possible network experience, VoLTE should be enabled on your device. To check this:

1. Tap the Settings app
2. Tap Network & Internet
3. Tap Mobile networks
4. Tap Advanced
5. Ensure Enhanced 4G LTE Mode is on (tap the switch next to it to enable)

For the best possible network experience, VoLTE should be enabled on your device. To check this:

1. Tap the Settings app
2. Tap the Network tab
3. Scroll down and tap Mobile networks
4. Ensure VoLTE is on (tap the switch next to it to enable)

What is a hotspot? A hotspot allows you to turn your phone into a personal source for other devices to utilize your data service. Please note using a hotspot can deplete your data plan and battery quickly.

1. Settings> Connections> Mobile Hotspot and Tethering> Toggle Mobile Hotspot on
2. Make note of the Wi-Fi password that presents
3. Search for available Wi-Fi networks on the device you are looking to connect to the internet, find your device in the available networks and enter the Wi-Fi password on your phone's hotspot screen
4. When you are done with the hotspot, access the settings again in your phone and toggle the Mobile Hotspot off

Click here for our guide.

To get the most of your mobile experience, you should always keep your device set to automatic network selection. It will then automatically search for and connect to the best available network.

1. Press the OK button on the phone dialer
2. Highlight Settings and press the OK button on the phone dialer
3. Select the Network & Connectivity tab
4. Highlight Cellular & Data and press the OK button on the phone dialer
5. Highlight Carrier and press the OK button on the phone dialer
6. Highlight Automatic and press the OK button on the phone dialer
7. Highlight On and press the OK button on the phone dialer

1. Open your device's phone application
2. Dial your phone number
3. Follow the instructions given by the recording

It is important for you to ensure that the privacy of your voicemail is always protected. The best way to do this is to turn your password on at all times. It’s easy to do. The next time you check your voicemail, press option 2 for personal options, then press 2 to change your password. Once you’ve selected a password that is memorable for you but hard for others to guess, press option 5 to turn your password on.

1. Open your device's phone application
2. Dial *43# and select send
3. Your device should notify you that Call Waiting is activated

We want to ensure you are experiencing the most of our mobile network. The best way to do so is to make sure your device is properly set to use Voice & Data over LTE. Voice over LTE (VoLTE) will provide you with clearer, natural sounding voice calls, faster call connection times, the ability to place a call while browsing the Web or streaming video, and exceptional in-building penetration.

1. Select the Settings app
2. Select the Network & Connectivity tab
3. Select VoLTE
4. Select On