Click Here for Live Chat
Billing Support Chat

For assistance or questions about your billing and/or statement.

Sales & Billing Chat

For assistance with purchasing or upgrading your products and services, or to make changes to your account.

Technical Support Chat

For technical support assistance with your products and services.

Billing Support Chat

For assistance or questions about your Wireless cell phone bill.

Sales & Billing Chat

For assistance with purchasing or upgrading your Wireless cell phone, or to make changes to your account.

Technical Support Chat

For technical support assistance with your wireless cell phone.

Please call for Support, Chat Currently Unavailable, 1-888-345-1111

Eastlink Stream Login Support

As an Eastlink TV Subscriber, you will be able to stream various channel apps on your computer, smart phone or tablet, including CTV, Global, TSN, Sportsnet and many more, using your Eastlink Stream Login

Collapse All Expand All
  • It’s possible that some of the information has been mistyped. Please double-check to ensure your account number and postal code match the account number and postal code on your billing statements.
  • It's possible that your information may be incorrect in our billing system. Check your most recent billing statement. Is your Postal Code incorrect on your bill? If so, please contact Customer Service at the number below and we will have the information corrected in our billing system. This correction could take up to 24 hours.
  • If the problem persists, please contact our Tech Support agents at 1-888-345-1111 or click the online chat button for instant help.
  • This error indicates your internet connection may not be working properly. Try closing your web browser and then opening it again to see if other websites display normally.
  • If they do not, please refer to our Internet troubleshooting FAQ’s.
  • Your username will always be the email address you entered when you registered for an Eastlink Stream Login, whether that’s an Eastlink email address or otherwise. This cannot be changed.
    • Check to see if you have mistyped it and try again.
  • To reset your password, click on the “Forgot Password” option or visit https://sso.eastlink.ca/recovery/password to reset your password
  • Please ensure that you subscribe to the channel. You can find information on the channels available in your package by visiting the channel guide page, contacting Eastlink at 1-888-345-1111 or by clicking the online chat button for instant help.
  • Your Eastlink Stream Login subscription is tied to your account number. When you moved, we gave you a new account number. To view the subscription-based content, you’ll need to update your account number in the Eastlink Stream Login settings.
  • Please click here and sign into your Eastlink Stream Login account. Go to the Manage Stream Account tab and update it with your new account information (new account number and postal code).
  • Your account number can be found on your Eastlink billing statement.
  • Make sure your device meets the system requirements for the app.
  • If you are connecting to the internet via your mobile provider, try connecting to your home WiFi network instead to see if your video quality improves.
  • For Eastlink Internet support, please contact our Tech Support department at 1-888-345-1111 or click the online chat button for instant help.