Welcome! Start here to manage your Eastlink accounts:

Helpful Hints:

Within My Account e-care, you can securely perform the following functions:

• Check your current balance, view or print past monthly statements
• Make a payment or setup automatic payments
• Review your current services
• Add or remove Personal Pick and specialty TV channels
• Manage your “TV Channel Exchange”
  • Click here to learn more about TV Channel Exchange
  • Watch this video for tips and tricks on How to Use TV Channel Exchange
• Check Internet Data Plan usage details
• Check Telephone usage details
• Review scheduled/pending appointments

My Account e-care helpful hints:

• Registration:
  • Your 16 digit account number is on the top right hand corner of your statement
    • Please do not insert any spaces in your account number
  • If you haven’t already registered, we recommend you use your email address as your username. It will be easy to remember in the future
  • When choosing a password:
    • Your password must be a minimum of 12 characters
    • Avoid reusing the same password
    • Avoid passwords or phrases that are common and easy for others to guess
    • Creating a password with multiple words (also known as a passphrase), can help increase the complexity and therefore increase the security
• Password Reset:
  • You will be asked for your My Account e-care “username”, then a password reset email will be sent to the email address you registered with